智慧树知到《商务英语》章节测试答案

智慧树知到《商务英语》章节测试答案
第一章
1、The decision choosing a career is very easy, you can just do what you like.
A:对
B:错
正确答案：错
2、You can find a satisfied job by listening to your parents advice.
A:对
B:错
正确答案：错
3、Your past can provide important clues to your personality and character.
A:对
B:错
正确答案：对
4、____jobs involve researching new technologies and creating products in collaboration with sales and production divisions, within set schedules.
A:Planning
B:Sales
C:Technologies and research
D:Finance
正确答案：Technologies and research
5、___ are the external factors you need to investigate when you do self evaluation.
A:Current job market
B:Economic needs
C:Location preferences and family need
D:All of the above
正确答案：All of the above
第二章
1、While functional resume places emphasis on career progression, a chronological resume focuses on your abilities and skills.
A:对
B:错
正确答案：错
2、You’d better not to use a resume template, you need to make it unique.
A:对
B:错
正确答案：错
3、The three forms of resume introduction are_______________.
A:qualifications summary, career objective, and professional profile
B:qualifications and award, career profile, and professional profile
C:character profile, career objective, and professional introduction
D:qualifications introduction, career objective, and character profile
正确答案：qualifications summary, career objective, and professional profile
4、When gather information on the pany’s profile and background, you can _.
A:visit their website.
B:read about them in the press
C:speak to others who either work there or know the pany quite well.
D:do all the above.
正确答案：do all the above.
5、The appropriate body language during an interview is _ .
A:smile
B:make eye contact
C:sit or stand up straight
D:lean back a little bit to show your interest
正确答案：smile,make eye contact,sit or stand up straight
第三章
1、Although employees can choose when to start and when to finish their work in flexitime schedule, they have to put in the total number of hours required by the employer.
A:对
B:错
正确答案：对
2、If you work from home, you can do anything you like at anytime.
A:对
B:错
正确答案：错
3、Under __, the standard work week is pressed into fewer than five days.
A:fewer work week
B:flexi work week
C:condensed work week
D:pressed work week
正确答案：condensed work week+pressed work week
4、The benefits of working from home for employee are ____.
A:It can help people maintain a better work life balance and well being
B:It can minimize the stress associated with physical muting
C:They can retain trained staff who need flexible arrangement
D:They can save money on office space and reduce office overheads
正确答案：It can help people maintain a better work life balance and well being+It can minimize the stress associated with physical muting
5、_is an office organization system which involves multiple workers using a single physical work station or surface during different time periods.
A:Freelance
B:Part time work
C:Shift work
D:Hot desking
正确答案：Hot desking
第四章
1、Management is to attain organizational goals in an effective and efficient manner.
A:对
B:错
正确答案：对
2、Planning is the ability to influence people toward the achievement of goals.
A:对
B:错
正确答案：错
3、When a manager decides where he wants the pany to be in the future and how to get it there, he is performing the__________ function.
A:planning
B:organizing
C:leading
D:controlling
正确答案：planning
4、___ control is the heart of any control system and includes directing, monitoring and fine-tuning activities as they occur.
A:Feedforward
B:Concurrent
C:Feedback
D:On-time
正确答案：Concurrent
5、When a manager handles ceremonial and symbolic activities for the department or organization, he is performing the ____ role.
A:spokesperson
B:figurehead
C:decisional
D:entrepreneur
正确答案：figurehead
第五章
1、Organizational structure indicates how all the job responsibilities fit together and the deployment of organizational resources.A:对
B:错
正确答案：对
2、An organizational chart shows the interaction among job positions, but can’t show relative ranks of its parts and positions.
A:对
B:错
正确答案：错
3、___ structure is organized around key functions or departments。
A:Functional
B:Divisional
C:Geographic
D:Matrix
正确答案：Functional
4、The main types of organizational structures are_____________.
A:functional structure
B:divisional structure
C:geographic structure
D:matrix structure
正确答案：functional structure+divisional structure+geographic structure+matrix structure
5、___ structure is monly used in very large organizations when a greater volume requires greater coordination.
A:Functional
B:Divisional
C:Geographic
D:Matrix
正确答案：Matrix
第六章
1、Employee benefits is pay for services during the course of employment.
A:对
B:错
正确答案：错
2、Employers can choose whether or not to offer mandatory benefits.
A:对
B:错
正确答案：错
3、___ is a direct form of employee pensation, including salary, or wage, overtime wage, mission, etc.
A:Benefits package
B:Monetary pensation
C:Non-monetary pensation
D:Compensation package
正确答案：Monetary pensation
4、Why benefits are important for employers?
A:Benefits can keep the employees engaged and on board once they worked in the pany.
B:Benefits help to retain enjoyable and rewarding staff.
C:Benefits can attract talents.
D:Benefits can help employer differentiate its business from its petitors.
正确答案：Benefits can keep the employees engaged and on board once they worked in the pany.+Benefits help to retain enjoyable and rewarding staff.+Benefits can attract talents.+Benefits can help employer differentiate its business from its petitors.
5、Employees that are happy and positive at work are said to have positive or high employee morale.
A:对
B:错
正确答案：对
第七章
1、The 4Cs of marketing is the foundation of the idea of marketing mix.
A:对
B:错
正确答案：错
2、Statistics and details about the product and the market help make a good product presentation.
A:对
B:错
正确答案：对
3、In the introduction phase of product life cycle, pany may have _ sales volume.
A:small
B:medium
C:big
D:huge
正确答案：small
4、To meet the pricing objective of maximizing profit margin, _ pricing strategies is often employed.
A:penetration
B:skimming
C:loss leader
D:psychological
正确答案：skimming
5、Which of the followings are the possible sources of new-product ideas for a pany?__
A:The investigation of customer needs
B:The new possibilities offered by technological advances
C:The analysis of rival products
D:The suggestions from suppliers
正确答案：The investigation of customer needs+The new possibilities offered by technological advances+The analysis of rival products+The suggestions from suppliers
第八章
1、The retailers can purchase goods from manufacturer or through a wholesaler.
A:对
B:错
正确答案：对
2、Supermarket a self-service shop offering a wide variety of food and household products, organized into aisles.
A:对
B:错
正确答案：对
3、B2B online shopping refers to the process that a consumers directly buy goods or services from a seller over the Internet without an intermediary.
A:对
B:错
正确答案：错
4、____ engaged in the sale of products using marketing methods which do not include a physical location.
A:Store retailers
B:Non-store retailers
C:Brick-and mortar store retailer
D:Traditional store retailers
正确答案：Non-store retailers
5、The most mon types of non-store retailers are____________________.
A:online stores
B:mail-order retailers
C:vending machines
D:convenient stores
正确答案：online stores+mail-order retailers+vending machines
第九章
1、Advertising is a posed non-personal munication of information, paid for by identified sponsors.
A:对
B:错
正确答案：对
2、The example of Cannon advertisement that displays consumers its specification, features and so on illustrates the function of advertising that it provides product and brand information.
A:对
B:错
正确答案：对
3、__ includes messages directed at retailers, wholesalers, and distributors, as well as industrial purchasers and professional such as lawyers and physicians.
A:Directional advertising
B:Institutional advertising
C:Business-to-business advertising
D:Public service advertising
正确答案：Business-to-business advertising
4、When consumers are dissatisfied with their current product, despite of the established habit, advertising __.
A:does not influence the consumer as far as to switch brand.
B:gives the consumer reasons to switch brand.
C:demands the consumer to switch brand
D:offer consumer specific benefits to switch brand
正确答案：gives the consumer reasons to switch brand.
5、Advertising provides reminders and reinforcement that it constantly remind the consumer about the __ of the products.
A:name
B:benefits
C:value
D:price
正确答案：name+benefits+value
第十章
1、__ was recognized as The Father of accounting and bookkeeping.
A:John Gouge
B:Luca Pacioli
C:Da Vince
D:Henry Ford
正确答案：Luca Pacioli
2、Your pany purchased on credit art equipment from Greg’s Equipment Company for $3,900. The transaction will be recorded as:
A:Dr. Art Equipment $3,900 Cr. Accounts Payable $3,900
B:Dr. Accounts Payable $3,900 Cr. Art Equipment $3,900
C:Dr. Art Equipment $3,900 Cr. Cash $3,900
D:Dr. Cash $3,900 Cr. Art Equipment $3,900
正确答案：Dr. Art Equipment $3,900 Cr. Accounts Payable $3,900
3、The recording rules of a manual accounting system are different from that of a puterized one.
A:对
B:错
正确答案：错
4、In a firm, if the net sales are 200 million dollars, the cost of goods sold is 50 million dollars, what is the gross profit?
A:250 million dollars
B:150 million dollars
C:300 million dollars
D:350 million dollars
正确答案：150 million dollars
5、A high degree of liquidity can enhance the firm’s safety, but an excessive degree of liquidity can reduce the firm’s return.
A:对
B:错
正确答案：对
第十一章
1、Why do we mean that a successful and pleasant business travel depends on adequate preparations?
A:make your life much better
B:get your goals attainable
C:make your business expand
D:get your travel enjoyable
正确答案：get your goals attainable
2、According to the dialogue, how do we ask for “a much better room” when we deal with check-in?
A:King size room
B:a room with front view
C:standard room
D:deluxe room
正确答案：deluxe room
3、In modern society, foreign currency is the necessarity in business preparations.
A:对
B:错
正确答案：错
4、As for business travelers, the appropriate medical and travel insurance that extends into the countries of destination is of great importance.
A:对
B:错
正确答案：对
5、If we use electronic ticket, we don’t have to produce photo identification.
A:对
B:错
正确答案：错
第十二章
1、In accordance with the class, which of the following the NOT the benefit of the employee training and development?
A:Increased productivity
B:Improved quality of work
C:resource usage
D:higher staff retention rate
正确答案：resource usage
2、In accordance with the class, Training involves an expert working with learners to transfer to them certain areas of knowledge or skills to improve in their current jobs.
A:对
B:错
正确答案：对
3、According to the class, methods of training can be divided into cognitive and behavioral methods.
A:对
B:错
正确答案：错
4、Demonstrate relationships among concepts are not belonging to the cognitive methods.
A:对
B:错
正确答案：错
5、Simulation exercises are not the method of off-the-job training.
A:对
B:错
正确答案：错
第十三章
1、New employee orientation often includes an introduction to each department in the pany but a new employee does not meet senior employees in the process.
A:对
B:错
正确答案：错
2、Performance appraisal is only used to make decisions related to merit pay increases.
A:对
B:错
正确答案：错
3、Walmart uses a micro-tailored appraisal system to analyzes individual and team performance levels.
A:对
B:错
正确答案：对
4、In the column of “Comments” of the appraisal form the appraiser may jot down the employee’s __.
A:good or poor behavior
B:productivity
C:knowledge
D:quality
正确答案：good or poor behavior
5、Performance appraisal provides a formal system through which the supervisor __.
A:acquires a clear picture of the subordinate’s present performance
B:makes plans to remedy deficiencies
C:makes plans to reinforce strengths
D:punish the employee
正确答案：acquires a clear picture of the subordinate’s present performance+makes plans to remedy deficiencies+makes plans to reinforce strengths
第十四章
1、For the reason of selfishness and personal gain, people make decisions based on the punishment or reward they received for previous decisions.
A:对
B:错
正确答案：对
2、Philanthropic initiatives are now linked to the pany’s profit-making strategies.
A:对
B:错
正确答案：对
3、People often act unethically to pressure suppliers to lower prices below market value out of the reason of __.
A:selfishness
B:conflicts with personal values
C:cultural differences
D:profit pressures
正确答案：profit pressures
4、In the early 20th century, the concept of “corporate social responsibility” was proposed by some __.
A:Eastern scholars
B:Eastern intellectuals
C:Western scholars
D:Western intellectuals
正确答案：Western scholars
5、Generally speaking, corporate responsibility involves __.
A:human rights
B:labor standards
C:environment
D:contribution to the society
正确答案：human rights+labor standards+environment+contribution to the society
第十五章
1、Some panies have a team-based culture with employee participation on all levels, while others have a more traditional and formal management style.
A:对
B:错
正确答案：对
2、If an employee prefers to work independently, but works for a pany that emphasizes teamwork, he is likely to be less efficient.
A:对
B:错
正确答案：对
3、When building a corporate culture, the managers’ own behaviors should match the main values of the pany.
A:对
B:错
正确答案：对
4、According to the dialogue, some staff members feel that their good performance has not been duly recognized.
A:对B:错
正确答案：错
5、A_______ is a planned activity that makes up a special event.
A:symbol
B:story
C:slogan
D:ceremony
正确答案：ceremony
第十六章
1、E-merce, munication technologies, and the expansion of business-based economies through out the world have forged new connections among countries.
A:对
B:错
正确答案：对
2、In high context culture, there is more of a quiet understanding of what is going on and less is said about it, as in the end we should be just ‘understood’.
A:对
B:错
正确答案：对
3、In a high power distance organization, you view your leader as an equal, regardless of his or her formal position or title.
A:对
B:错
正确答案：错
4、___ deals with understanding different business customs, beliefs and munication strategies.
A:inter-cultural munication
B:cross- cultural munication
C:multi-lingual munication
D:intra-cultural munication
正确答案：cross- cultural munication
5、A key to being successful in business internationally is ____.
A:to travel frequently
B:to learn English well
C:to understand the role of culture in international business
D:to deal with difficult people
正确答案：to understand the role of culture in international business