I hadn’t even got a chance to enter the store before an African American woman approached me and asked if I would help her return an item. The item she had 36 was intended for her daughter, but she had already received a 37 one. The lady 38 to exchange the item for something else in the store but she was told she needed an ID 39 the deal could not take place.
I went to the 40 with the woman so we could use my ID. The sales associate immediately started 41 her of asking the first 42 person she saw to help her. Although that was 43 , I didn’t understand why it 44 . After all, not everyone is given the opportunity to 45 an ID in this country.
Then, we asked to speak with a manager, who explained that there was no 46 to return the item without a receipt and then went on to say the woman could not 47 she purchased the item.
“ 48 I, a young white female, were to enter the store and request you to make an exchange without a receipt, I would not be 49 the privilege — as I have proof from the past.” I said. He must have realized at that moment what he had done, because he 50 to exchange the item.
There are many valuable lessons in the story. The first is to help a stranger in need. I 51 when the woman asked for my help, but 52 in my head I asked myself, “Why not? What valid 53 do I actually have?” I had none, so I helped her.
The second lesson is not to judge a book by its 54 . The woman looked poor, but she 55 _ the same treatment as anyone else does.
【小题1】A．purchasedB．shownC．lostD．mended【小题2】A．sameB．popularC．similarD．different【小题3】A．managedB．wantedC．refusedD．promised【小题4】A．forB．orC．andD．so【小题5】A．counterB．department C．marketD．window【小题6】A．warning B．informingC．remindingD．accusing【小题7】A．fairB．familiarC．impossible D．random【小题8】A．wrongB．trueC．reasonableD．meaningful【小题9】A．matteredB．happened C．passedD．worked【小题10】A．leaveB．payC．findD．obtain【小题11】A．requestB．placeC．wayD．need【小题12】A．answer B．proveC．supportD．admit【小题13】A．UnlessB．AndC．InsteadD．If【小题14】A．ordered B．askedC．deniedD．given【小题15】A．agreedB．preparedC．failedD．remembered【小题16】A．struggledB．wonderedC．hesitatedD．nodded【小题17】A．totallyB．graduallyC．hardlyD．quickly【小题18】A．feelingsB．goalsC．reasonsD．ideas【小题19】A．designB．coverC．contentD．price【小题20】A．deservedB．requiredC．receivedD．appreciatedA
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(答案→)A
解析：作者通过讲述在商店里帮助一位穷顾客的故事，说明了两个道理：第一，做人应该有一副热心肠；第二，人无论贫富，都是平等的，都应享受同等的权利和地位。
【小题1】A 根据第三段中she purchased the item可知，她买的这件商品本来是为女儿买的。
【小题2】C 根据下文“exchange the item for something else”，应该是他的女儿已经有了类似的东西。
【小题3】B 因为女儿已经有了类似的东西，所以这位妇女想换一件另外的商品。 manage to do是“成功做了某事”的意思。
【小题4】B 根据下一段的内容可知，调换商品需要有ID卡（商家发放的一种顾客身份标识卡）才可以，否则无法调换。
【小题5】A 作者决定帮助这位妇女，于是和她一起走到商店的柜台处。
【小题6】D 根据全文语境可以看出，这位黑人妇女在商店受到了不公正的待遇，被拒绝调换商品。售货员看到她找到作者帮助，十分不礼貌地指责她不应该随便找个人来帮忙。
【小题7】D 考察上下文语境。这位妇女并不认识作者，找到她属于随机行为。因此售货员的话符合事实。
【小题8】B 这位妇女并不认识作者，找到她属于随机行为。因此售货员的话符合事实。
【小题9】A 售货员所指责的情况属实，但作者不明白随便找个人来帮忙就有那么值得关注吗（有什么值得如此大惊小怪的呢）。matter意为“关系重大”。
【小题10】D 毕竟不是所有的人都有机会获得ID卡的。
【小题11】C 根据下文“then went on to say the woman could not 47 she purchased the item.”说明经理要设置退换商品的门槛。经理解释说即使有了ID卡，如果没有收据的话，也是没有办法退换商品的。
【小题12】B 接着上面的话，经理顺水推舟说这位妇女不能证明该商品是在他这里买的。
【小题13】D 经理的这种无赖的行为激怒了作者，于是作者以自己的经历为例来进行反驳：如果我，一位白人女性，到这里要求换货，没有收据，照样我是不会被（你们）拒绝的。因为我有过去的经历为证。
【小题14】C经理的这种无赖的行为激怒了作者，于是作者以自己的经历为例来进行反驳：如果我，一位白人女性，到这里要求换货，没有收据，照样我是不会被（你们）拒绝的。因为我有过去的经历为证。
【小题15】A 从语境可知，经理意识到自己的言行失当，因此同意换商品。
【小题16】C 根据句中but后面的内容可知，作者在妇女请求帮助时，一开始也犹豫过。
【小题17】D 但她很快地调整心态，扪心自问：“为什么不帮她，我有不帮她的正当理由吗？”
【小题18】C但她很快地调整心态，扪心自问：“为什么不帮她，我有不帮她的正当理由吗？”
【小题19】B 从下文可知，这位妇女看起来非常穷。售货员和经理的无礼行为可能与此有关。作者想要表达的是，我们不应该以貌取人（不能通过书的封皮确定一本书的质量）。
【小题20】A 人虽然穷，但有资格和别人享受同等的待遇。