给客户的英文道歉信,官方的英文道歉信怎么写

网友回答

Dear XX,
　　 Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your pany, but we will push EMS to send it to you as soon as possible, and update informations to you once available. Pls don't hesitate to contact with us if you have any doubt, tks.
　　 Best regards.

网友回答

英文道歉信模板
　　Dear ______,
　　①I am truly sorry that ______（道歉的原因）.
　　②The reason is that ______（介绍原因）. ③Once again, I am sorry for any inconvenience caused. ④Hope you can accept my appologies and understand my situation.
　　Yours sincerely,
　　Li Ming