Once my friend Peterson bought a pack of chicken, the brand of which was very famous at that time. But when he got home he found that the chicken had gone bad. He took the chicken back to the shop and he was paid twice of the price. We may say now he should have been satisfied but my friend would not like to stop. He decided to write a letter to Frank, president of the pany, who was also the founder of the chicken brand.
About a week later he received a letter written by the president himself. In the letter he apologized to my friend for it whole –heartedly .There was also a card in the envelope ,with which my friend could get another pack of chicken in any of the shops. In the end my friend was asked to answer some questions.
1. When and where did you buy the chicken?
2. What was the real problem of the chicken?
3. What did the shop ass istant say when you took the chicken back to the shop?
4. W hat do you think is the reason for the chicken to go bad?
5. What do you suggest we should do to get away from such problems?
Two days later, my friend also received a telephone call from the president’s office, asking whether he had received the letter as well as the card and then some other questions. Since then, my friend has always bought chicken of this brand whenever he wants to.
【小题1】What did the friend get when he took the bad chicken back to the shop?A．Another pack of chicken. B．Two packs of chicken.C．Double the price.D．A whole-hearted apology.【小题2】What did the author’s friend do when he came back from the shop after he was paid back?A．He felt satisfied with the result.B．He wrote a letter to the President of the US.C．He became very angry with the shop assistant.D．He wrote a letter to the president of the pany.【小题3】What is the author’s friend’s attitude towards the chicken brand?A．He still believes in it.B．He doesn’t believe it at all.C．He will never buy it again.D．He has never been satisfied with it.【小题4】What can we infer from the passage?A．The pany may still be a top brand now. B．The president of the pany is a responsible person. C．The pany must have closed down. D．The author may also believe in the chicken brand.C
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(答案→)C
解析：作者的朋友买了一盒鸡肉，发现变质后退回商店，得到两倍赔偿。但是当他向生产鸡肉的公司老总反映情况后，老总竟亲自回信道歉并赠送一张卡，持这张卡朋友可以去任何一家商店拿到一盒鸡肉，这种无言的承诺重新赢回了朋友对这个品牌的信赖。
【小题1】C细节理解题。从文章首段He took the chicken back to the shop and he was paid twice of the price.可知朋友退回变质的鸡肉，得到两倍的赔偿。所以C选项正确。
【小题2】D细节理解题。从文章第一段but my friend would not like to stop. He decided to write a letter to Frank, president of the pany,和下文he received a letter written by the president himself.可知他给公司老总写了一封信，所以D选项正确。
【小题3】A推理判断题。根据文章最后Since then, my friend has always bought chicken of this brand whenever he wants to.可以推测朋友仍然信任这个品牌，故选A。
【小题4】B推理判断题。从文章中公司老总的做法可知他是个做事认真，有责任心的人，故B为正确选项。