【抱怨信】帮忙写一篇英文抱怨信

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【答案】 Dear Mr manager,
　　 I'm writing to plain about the service you had provided for me this February. My friends and I participated in your travel agency. However, we hadn't recieved the perfect service you had promised. I want to tell you something about it.
　　 First of all, I felt really angry about the guide. She was so rude and unprofessional that she told us little about the tourist attractions.
　　Besides, she just listened to the MP3 herself and was arbitrary about the touris' requirements. Secondly, the hotel was so bad that I could hardly eat the food and it was so noisy that I couldn't sleep well those days which had a great impact on my travel. On top of these, you had asked us to pay for something we didn't need and I think it was illegal.
　　 Therefore, I hope you can pensate for my loss. You can call me to talk about the details. I would be gratefull if this matter can have your immediate attention.